Shipping policy

Shipping Policy

Last Updated: August 30, 2026

At Weber Canyon Designs LLC, each order is carefully prepared and packaged in our workshop in Cortez, Colorado. Because many of our products are handmade or personalized, please allow time for your order to be created before it ships.

Processing Times

Most orders are processed and shipped within 3–5 business days.

Custom and personalized orders may require additional processing time depending on the complexity of the design and current order volume. The estimated processing time will be provided on the product page when applicable.

During holidays, markets, and periods of high order volume, processing times may be slightly longer.

Processing time does not include shipping time.

Shipping Methods

We ship orders within the United States using available carriers and services selected based on the size, weight, destination, and nature of your order.

Available shipping options and costs will be displayed at checkout.

Shipping Costs

Shipping charges are calculated at checkout based on the items in your order and the shipping destination.

From time to time, we may offer free shipping promotions or other shipping specials. Any applicable promotion will be clearly stated at the time of purchase.

Shipping Address

Please carefully review your shipping address before completing your order.

Weber Canyon Designs LLC is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you realize your address is incorrect, please contact us as soon as possible. We will do our best to correct the address before the order ships, but changes cannot be guaranteed once an order has been shipped.

Tracking

When available, tracking information will be provided once your order has shipped.

Please allow some time for tracking information to update after your package is accepted by the carrier.

Delayed or Lost Packages

Once an order has been shipped, delivery is handled by the shipping carrier.

Weber Canyon Designs LLC is not responsible for shipping delays caused by:

  • Weather
  • Natural disasters
  • Carrier delays
  • Holidays
  • Incorrect or incomplete addresses
  • Transportation disruptions
  • Other circumstances outside our control

If tracking shows that a package is delayed, please allow the carrier additional time to deliver it.

If your package appears to be lost, please contact us and we will do our best to assist you in working with the carrier.

Delivered but Not Received

If tracking shows that your package has been delivered but you cannot locate it, please:

  1. Check around your property and with household members.
  2. Check with neighbors.
  3. Contact the shipping carrier.
  4. Contact us if the package still cannot be located.

Weber Canyon Designs LLC is not responsible for packages that are confirmed by the carrier as delivered to the address provided at checkout.

Damaged Packages

We carefully package our products to help protect them during shipping.

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Your order number
  • Photos of the damaged product
  • Photos of the shipping box and packaging
  • A photo of the shipping label

Please keep the damaged item and all packaging until we have reviewed the situation, as they may be needed for a shipping claim.

International Shipping

At this time, Weber Canyon Designs ships within the United States only.

Contact Us

If you have questions about shipping or your order, please contact us:

Weber Canyon Designs LLC
Cortez, Colorado
Email: jamie@webercanyondesigns.com

Thank you for supporting our small, handmade Colorado business!